Accessibility

At the core of Montgomery County’s commitment to making its programs, services, activities, and facilities accessible to all members of the public, including qualified individuals with disabilities, is Title II of the Americans with Disabilities Act (ADA). The County’s Internet web sites play a vital role in providing such access and conforming to Title II ensures County departments comply with this policy.

• Notice Under the Americans with Disabilities Act
• Montgomery County ADA Grievance Procedure

Helpful tips and instructions on how to magnify a browser screen, enlarge text or change the text or background colors, or navigate using a keyboard in order to properly view web pages are provided below:

• Apple Products
• Firefox Accessibility Information
• Google Products
• Microsoft Products

There are numerous files, documents, forms, and brochures hosted on Montgomery County Websites that require a plug-in or software to display. Many of these files, including Portable Document Format (PDF) files and Microsoft Office files (Excel, Word, Powerpoint, etc…), are very common. Consequently, you may already have the plug-in(s) or software installed on your computer to display, download, and print these files. However, if you don’t, then please use the links listed below to download and install a plug-in that you may need.

• Adobe Reader (PDF files)
• Winzip

Please submit alternative format requests to the ADA Compliance Manager. The ADA Compliance Manager can also be reached at 240-777-6197 (TTY 240-777-6196) or at adacompliance@montgomerycountymd.gov.

Alternate format requests should include the following information:

• Contact information of the person requesting the alternative format (phone, email, first name, last name)
• The Web Address (URL) of the web page(s) which contain the requested information
• The nature of the accessibility need
• Preferred alternative format type (i.e. audio presentation, text file, large print, voice call back, etc…)
• Preferred medium (i.e. regular mail, email attachment, text message, fax, phone call, etc…)

• The County ADA Compliance Manager provides technical assistance to departments and disability awareness for staff. The Compliance Manager also responds to questions or concerns about the accessibility of County government programs, services, activities or facilities.
• The ADA Compliance Manager can be reached at 240-777-6197 (MD Relay 711) or at adacompliance@montgomerycountymd.gov.
• Disability discrimination complaints involving businesses, non-profit agencies, and other private sector organizations located in Montgomery County, including multi-family housing providers, are handled by Montgomery County’s Office of Human Rights at 240-777-8450.
• For additional information about aging and disability services for individuals in Montgomery County, contact the Aging and Disability Services Unit by calling 240-777-3000 or via email at  hhsmail@montgomerycountymd.gov. Information on a wide range of disability issues is also available on the Department of Health and Human Services (HHS) web site.
• Other useful County Accessibility web pages are provided below:
• Department of General Services – Accessibility